Quality

THE COMMITMENTS OF THE TOURIST OFFICE

This tourist office, which belongs to the network of Tourist Offices in France, undertakes to:

• Provide you with an easily accessible reception and information area

• Facilitate your steps

• Offering the opportunity to sit down

• Free information on the local tourist offer

• Offer free access to Wifi

• Be open at least 305 days a year, including Saturdays and Sundays during the tourist or entertainment period.

• Answering your letters all year round

• Provide a permanent reception service run by staff who speak two foreign languages

• Access its trilingual website adapted for consultation via embedded media

• Distribute tourist information to all our service providers (accommodation providers, tourist sites, etc.)

• Update its tourist information annually

• Display emergency numbers outside the building

• Present all the qualified offer in its area of intervention

• Dealing with your complaints and measuring your satisfaction

• Comply with the requirements of the national Quality Tourism brand

• Provide you with a stay advisor

• To guarantee the reliability and timeliness of information on the local tourist offer

Environment:
• Sorting waste

• Knowing the protected environments

• Turning computers off every night to save energy

• Print e-mails or other documents only when really necessary.

Your opinion is important to us!

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    Date of your visit

    What was the purpose of your visit?

    Access to the Tourist Office / Tourist Information Office
    Signalling

    Parking

    Opening hours

    Environment
    Atmosphere

    Comfort

    Self-service documents

    Cleanliness of the premises

    Attitude of the staff
    Friendliness of the staff

    Availability of staff

    Competence of the staff
    Understanding your request

    Response provided

    Reorientation

    Our shop
    Visibility

    Variety of products offered

    Product prices

    Size and layout of the shop